Technology Partner: ServiceMax
Scope AR partners with ServiceMax to extend its popular service data management to include advanced “knowledge management,” specifically expert on-the-spot and contextual work instructions from WorkLink.
When deployed, ServiceMax users can send WorkLink invitations to their clients and join a live call using WorkLink’s remote assistance functionality. Users may also access AR content for work instructions and critical field service metadata are recorded in the client ServiceMax database.
For more information on how ServiceMax works with Scope AR’s offerings to industrial customers, please contact us for a free consultation.
Scope AR is listed on ServiceMax’s Select Technology Partner site.
Field technicians can launch WorkLink directly from within ServiceMax Go, and job execution metadata is automatically captured and returned to the work order.