Scope AR releases WorkLink app for Apple Vision Pro

WorkLink pairs unparalleled UX with the leader in proven enterprise productivity

February 2, 2024, San Francisco – Scope AR, the leader in end-to-end enterprise augmented reality (AR) solutions continues to innovate and collaborate with best-in-class hardware and software solutions providers, today launching WorkLink, its signature productivity solution, on Apple Vision Pro.

For years, Scope AR has redefined training and manufacturing experiences by making complex spatial instructions accessible to anyone, on the work floor, from a desktop, basically any place with a digital device, through its signature software platform, WorkLink. 

WorkLink, the leader in the aerospace and defense, aviation, medical device, and advanced manufacturing industries, is the first solution to combine work instructions and remote AR assistance into one enterprise-ready platform. Prominent enterprises like Northrop Grumman, Johnson & Johnson, Lockheed Martin, Honeywell, and Danaher have seamlessly integrated WorkLink[1]  to streamline processes and boost efficiency by as much as 95%.

Apple Vision Pro signals a wave of new productivity opportunities and WorkLink supports productivity in the enterprise, giving workers the information they need to do their best work by providing expert guidance at any moment, on any device, hands-free. 

“With the launch of Apple Vision Pro, we see an opportunity for enterprise-level productivity and learning acceleration for users everywhere,” says Scope AR Co-Founder and CEO Scott Montgomerie. “We knew we wanted to be ready for the launch of Apple Vision Pro. I’m excited to see the new use cases that will inspire customers.”

The feature sets that are available on WorkLink on Apple Vision Pro include spatial work instructions, which make use of the infinite canvas and allows for the quick dissemination of information and skills across an organization, ensuring that an expert’s knowledge is captured and codified, and the entire organization has the most up-to-date information and instructions the moment they are needed. With WorkLink’s cross-platform capabilities, spatial computing work instructions previously authored for other hardware platforms will be supported out of the box on visionOS, the operating system of Apple Vision Pro. 

As said in this review of Apple Vision Pro, we may finally see mass adoption of Augmented Reality (AR) thanks to spatial computing, and a transformational wave of functional new use cases. In the enterprise, that future is already here.

WorkLink for Apple Vision Pro provides enterprise-grade work instructions and training capability with the infinite canvas enabled by spatial computing.
Scope AR Celebrated in the 2023 Inc. 5000 List

Scope AR Celebrated in the 2023 Inc. 5000 List

Scope AR Celebrated in the 2023 Inc. 5000 List and Continues to Redefine the Enterprise Augmented Reality Landscape

Scope AR, the leader in Enterprise Augmented Reality, is thrilled to announce its inclusion in the prestigious list of the Top 300 in Software on the 2023 Inc. 5000, the business magazine’s annual list of the fastest-growing private companies in America. 

This monumental recognition underscores the company’s unwavering commitment to innovation and excellence in the rapidly evolving world of Augmented Reality (AR).

Having been at the forefront of the enterprise AR ecosystem since 2011, Scope AR’s recognition by Inc. 5000 further solidifies its reputation as a trendsetter and market leader. Through the integration of its device-agnostic platform, WorkLink, which supports iOS, Android, Windows, Microsoft’s HoloLens 2, and most recently announced Qualcomm Spaces support, Scope AR has provided organizations with the tools they need to empower their frontline workers across a myriad of industries and functions.

“This acknowledgment from Inc. 5000 is a testament to our team’s relentless dedication and the transformative impact of our solutions in the enterprise AR space. As we celebrate this milestone, we look forward to continuing to innovate, and pioneer solutions that cater to our enterprise customers’ evolving needs.”

– Scott Montgomerie, co-founder and CEO of Scope AR

As AR becomes an indispensable tool in various sectors, from employee training to manufacturing the world’s most complicated assets, to maintenance and customer support, Scope AR’s WorkLink platform is helping some of the world’s most prestigious companies improve the efficiency of their operations. Prominent enterprises like Northrop Grumman, Johnson & Johnson, Lockheed Martin, Honeywell, and Danaher have seamlessly integrated WorkLink into their digital transformation and digital thread initiatives, harnessing its unmatched capabilities to streamline processes and boost efficiency.

About Scope AR

Since its inception in 2011, Scope AR has been a torchbearer in introducing enterprise-class augmented reality solutions that have transformed the paradigm of business collaboration. Its platform, WorkLink, meticulously designed to be device-agnostic, enables businesses to unlock the full potential of AR. Whether it’s providing instantaneous knowledge to remote technicians or facilitating interactive training modules, WorkLink has consistently delivered excellence. Its adoption by industry giants across sectors is a testament to its unparalleled efficacy and innovative edge.

About the Inc. 5000

Inc. magazine’s proprietary Inc. 5000 list has been produced every year since 1982, and analyzes company data to rank the fastest-growing privately held businesses in the United States. Companies on the 2023 Inc. 5000 are ranked according to percentage revenue growth from 2019 to 2022.

For complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, location, and other criteria, go to www.inc.com/inc5000.

Scope AR’s WorkLink Platform

The WorkLink platform is an enterprise scale solution designed by industry pioneers Scope AR to support knowledge transfer and retention between Subject Matter Experts and less experienced workers in the field, on the factory floor or wherever they are located.

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The WorkLink platform is an enterprise scale solution. Designed by industry pioneers, Scope AR supports knowledge and transfer retention between subject matter experts and less experienced workers in the field on the factory floor or wherever they are located. By leveraging the most advanced augmented reality devices and capabilities on the market, WorkLink platform experts are able to support problem areas and increase efficiency in a variety of ways.

SMEs can connect live to workers and problem areas and provide instant support using powerful annotation tools with remote calling or easily create pre-built instruction sequences which workers can load on demand when guidance is required. For the most effective results, WorkLink allows users to combine these capabilities, adding detailed instructions to an ongoing call or requesting live remote expertise during an in progress work session.

The WorkLink platform has been successfully applied to multiple industries across many different use cases, generating some of the most impressive ROI numbers ever recorded including: Prince Castle’s field service and installation team, Unilever’s factory operators groups, and Lockheed Martin’s manufacturing experts.

Scope AR’s WorkLink platform; built for enterprise, proven results.

A How-to on CAD-less AR

One of the questions we get a lot is “How do we make AR instructions if we don’t have 3D models?”

It’s a valid question. The WorkLink platform was built primarily around the concept that organizations would be leveraging their own products’ CAD models to create augmented reality training and instruction materials. Many of our clients are using it in exactly that way, and having no difficulty in achieving that workflow. If you’re in that category then congratulations! you can probably grab a coffee.

The scenarios where this approach doesn’t fit tend to be in a few general categories

  • “We need to assist our employees on equipment that is supplied by a vendor”
  • “The CAD files exist and we own them, but we are struggling to get them released to us”
  • “This equipment pre-dates our CAD software”

In actuality, most of these scenarios are likely to be short-lived. Where IP protection is a concern, for instance, CAD files can be converted and simplified at source to maximize the value to instruction while minimizing the exposure of proprietary information. In addition, the very nature of self-authoring keeps that exposure limited to your internal content authors and a pre-approved workforce working across a secure network. As the benefits of AR instruction and assistance become more commonly understood, these barriers are starting to fall.

In the meantime though, it can be extremely useful to have techniques for these situations, and we thought we would share a few, as well as publish a WorkLink project specifically made with no supplied or ‘made to order’ 3D content whatsoever as an example. We chose a basic car maintenance example, commonplace and straightforward, but also a good reference point for more complex situations.

LESS IS MORE
One key thing to understand is that good AR instruction is really about adding as little to the user’s workspace as possible. While movies tend to portray augmented reality as the ability to add as much as possible, the fact is that this doesn’t work well. Our goal is to provide small, but key, additions to the space which will have maximum impact. From this perspective, having complex 3D models of the equipment is actually not beneficial at all. When working on an engine after all, the engine is there. We have no need to reproduce it. For a large variety of processes, arrows, circular beacons, basic tools and simple shapes are all that is needed to communicate everything your user needs to know… Particularly when they are animated effectively and placed exactly where the user needs them. All of these things, along with the ability to place video and images, are provided for your use in the WorkLink platform. For common objects that aren’t included, support for standard file formats makes adding 3rd party content (from public websites etc) a simple process also.

CONTEXT IS KING
Under these circumstances, the AR author is still left with one significant challenge. You start your project, secure in the knowledge that you a combination of simple content is more than enough to communicate exactly what your end-user needs to know… as long as they are placed accurately in the workspace. Without a model of your equipment in the scene, how can you place your content? You need a reference framework of some kind… context.

There are a number of strategies for establishing this framework. One method is to take some key measurements and create some simple 3D shapes to represent key landmarks in your work area. This can be effective for straightforward situations, and if you have ready access to your equipment, some trial and error may be an acceptable approach. If the area you want to present instructions in is basically flat (or a series of flat spaces) such as a control panel for instance, it might also be an option to take photos (carefully, and square to the camera) and bring those images into your project as stand-ins. For more complex, demanding projects, it may be worth the effort to create 3D objects that are more representative of the actual equipment. 3D models can be created at various levels of detail, and there is ample middle ground between detailed CAD models and simple shapes. Although this skill set isn’t available in every organization, it’s also not particularly challenging or expensive to access. For some projects it may be worth the relatively small expense of generating some models for this purpose. This method is particularly important if your process demands an extended disassembly or assembly process, where layers of parts are needed.

REALITY CAPTURE
For circumstances where the area is more complex, or where access is more challenging, what’s needed is some form of reality capture. This term covers a broad variety of options, but the essence is basically the same… the ability to go into a space and quickly generate a 3D model of it without any particular skills. These models can be extremely useful for providing context, but you will not have the ability to ‘disassemble’ them. These types of models will represent a contiguous surface with no recognition of where one object ends and another begins. Great for providing a reference framework, so you can use it as a map for placing your instruction, but you will likely not show this type of model to your end user.

Here are some of the major options:

Laser Scanning: If you have access to laser scanning equipment, or your budget allows contracting these services, this can be an effective way to get a surface model of a work area.

Photogrammetry: This is relatively simple process, requiring access to a camera and. Essentially the process is to take a large number of photographs (>100) of a work area, from a wide variety of angles and distances, and using generally inexpensive 3rd party software to generate a textured 3D model. Results can vary, and depending on the software you may have to manually scale the resulting model, but this technique can be quite useful in the right circumstances.

Depth Camera/3D Sensor: This is currently our preferred method. Utilizing a handheld depth camera, either built into a smartphone, or as an external accessory to a tablet or smartphone, you can essentially walk around an area and generate a simple textured 3D model ‘on the fly’. Formats used are compatible with WorkLink, so you can bring the model in immediately and use it as a quite accurate reference for placing content.

Results from all of these methods can provide workable results, but detail levels vary. The goal here is to allow a rapid reference framework to be put in place, low detail levels are entirely acceptable for the less expensive approaches.

TEST DRIVE
If you’re interested in this approach, I highly recommend you check out our “A3 Maintenance Demo” using the free WorkLink authoring app. It’s designed to take full advantage of the Microsoft HoloLens, so if you have access to one, definitely use that, but you can download it on any device’s store. Log in as a guest and load the A3 project, then either use a standard Scope AR marker or “Interactive Mode” (on handheld devices) to view it. You can also see this project featured in the video at the top of this post.

The project includes a series of maintenance instructions designed to be viewed directly on the vehicle itself. We’ve included some additional content strictly to help demonstrate the concepts discussed here. The car outline is a commercial 3D model, but is included only to provide context for those viewing the instructions away from the car, and would not otherwise be needed. The engine model itself was scanned in about 15 minutes using a smartphone with a 3D depth camera. Again, when viewing these instructions on the vehicle itself, this model would not normally be included. We’ve included it in the demo to show what type of results can be expected from this sort of process, and also to help viewers understand the context of these instructions.

Visibility switches (blue spheres) are provided to allow you to show and hide the various models. Turn off the car body and engine to view the instructions as they would appear when seen on the real car.

As you will see, this approach makes for a very effective style of instruction. For many of our clients, projects like this are the answer to a difficult question, allowing them to quickly create effective instructions without the need for a lot of engineering support or external resources.

For more information on creating AR Work instructions with no coding or previous experience, check out the WorkLink page, or see our Youtube channel, and be sure to keep track of the latest Scope AR news on Facebook, LinkedIn and Twitter with the links below.

Graham Melley
Principal/Co-Founder
Scope AR