Get your experts and remote workers the information they need
with the power of augmented reality.
ROLE BASED COLLABORATION
EASILY PROVIDE LIVE GUIDANCE OR COLLABORATION FROM ALMOST ANY DEVICE OR COMPUTER, ENABLING FIELD SERVICE ORGANIZATIONS TO:
LEVERAGE EXPERT STAFF KNOWLEDGE BASE
DIGITALLY TRACK COMPLETED WORK
INSTANTLY CONNECT WITH AN EXPERT FROM VIRTUALLY ANY MOBILE DEVICE, WHEN AND WHERE THEY NEED SUPPORT, EMPOWERING THEM TO:
GET THE JOB DONE QUICKLY WITH LESS ERRORS
RAPIDLY IMPROVE SKILLS
DO MORE WITH LESS TRAINING
Users have the ability to draw, highlight, place arrows, and share text bubbles on top of real world objects in a shared video. These annotation tools give users the flexibility to communicate and collaborate in any context.
Low Bandwidth Mode
In areas that lack sufficient cellular or wifi coverage, you can now turn on Low Bandwidth Mode. In this mode, technicians send snapshot images instead of live video. This reduces the amount of bandwidth needed while still allowing both expert and technician to annotate on top of the shared real world view. This mode ensures you can use Remote AR even in the worst of environments.
Easily find and access everyone you need to contact through Remote AR. The Contact List appears when you launch the app and allows you to connect to an expert with one touch. Each listing displays the contact’s name, current status, and access to additional contact info.
Precision View Tool
Precision mode allows you to temporarily pause or freeze your view to a high quality still image. Use this mode for easier annotation, as well as more detailed work using the zoom and pan feature. You can also share these images via email, and store them as views which either user can access and annotate on at any point during the call.
Easily navigate between any of the views that have been stored in Precision View mode. Simply tap the desired saved view to annotate on that particular view.
DECREASE time to resolution
REDUCE environmental impacts
INCREASE service revenues
MAXIMIZE customer satisfaction
CUT travel costs
SCALE your knowledge base
With a large array of devices available, Remote AR allows any user in your organization to share knowledge instantly through AR. We are constantly vetting new devices to support in this quickly evolving market.