REMOTE AR

Get your experts and remote workers the information they need
with the power of augmented reality.

ABOUT REMOTE AR

Remote AR is a revolutionary application that enables remote workers to collaborate with information experts with the power of augmented reality. Experts can view exactly what a remote worker is seeing and share their knowledge as if they were standing there on site.

People across the organization can connect via live video, audio, and a powerful annotation toolset that is augmented onto the real world. Users can place annotations and 3D content that stay locked onto the real world, giving rich context and eliminating confusion. No matter where users move around, their annotations will persist ensuring information never gets lost.

LEARN MORE

Download the Remote AR datasheet to learn more!

ROLE BASED COLLABORATION

EXPERTS

EASILY PROVIDE LIVE GUIDANCE OR COLLABORATION FROM ALMOST ANY DEVICE OR COMPUTER, ENABLING FIELD SERVICE ORGANIZATIONS TO:

  • CENTRALIZE EXPERTISE
  • LEVERAGE EXPERT STAFF KNOWLEDGE BASE
  • DIGITALLY TRACK COMPLETED WORK

REMOTE WORKERS

INSTANTLY CONNECT WITH AN EXPERT FROM VIRTUALLY ANY MOBILE DEVICE, WHEN AND WHERE THEY NEED SUPPORT, EMPOWERING THEM TO:

  • GET THE JOB DONE QUICKLY WITH LESS ERRORS
  • RAPIDLY IMPROVE SKILLS
  • DO MORE WITH LESS TRAINING

KEY FEATURES

Annotation Tools

Users have the ability to draw, highlight, place arrows, and share text bubbles on top of real world objects in a shared video. These annotation tools give users the flexibility to communicate and collaborate in any context.

Low Bandwidth Mode

In areas that lack sufficient cellular or wifi coverage, you can now turn on Low Bandwidth Mode. In this mode, technicians send snapshot images instead of live video. This reduces the amount of bandwidth needed while still allowing both expert and technician to annotate on top of the shared real world view. This mode ensures you can use Remote AR even in the worst of environments.

Contact List

Easily find and access everyone you need to contact through Remote AR.  The Contact List appears when you launch the app and allows you to connect to an expert with one touch.  Each listing displays the contact’s name, current status, and access to additional contact info.

Precision View Tool

Precision mode allows you to temporarily pause or freeze your view to a high quality still image.  Use this mode for easier annotation, as well as more detailed work using the zoom and pan feature.  You can also ​share​ these images via email, and ​store​ them as views which either user can access and annotate on at any point during the call.

View Switcher

Easily navigate between any of the views that have been stored in Precision View mode.  Simply tap the desired saved view to annotate on that particular view.

BENEFITS

  • DECREASE time to resolution
  • MINIMIZE downtimes
  • REDUCE environmental impacts
  • INCREASE service revenues
  • MAXIMIZE customer satisfaction
  • CUT travel costs
  • SCALE your knowledge base

CONTACT US

Get in touch to schedule a demo!

DEVICE SUPPORT

With a large array of devices available, Remote AR allows any user in your organization to share knowledge instantly through AR.   We are constantly vetting new devices to support in this quickly evolving market.

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Tablets And Phones

– iOS (ARKit on supported devices)
– Android (ARCore on supported devices)
– Windows Surface

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Wearables

– Microsoft HoloLens
– RealWear HMT-1

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Desktop

– Windows