Venture Beat released an article this week on how Remote AR now
supports ARCore, with contributions from Scope AR’s Scott Montgomerie.
Here are some highlights:
Know your security needs
Today’s AR solutions are sophisticated enough to meet
existing security protocols, it’s a matter of finding an AR partner that
values your security needs as much as you do in order to navigate
emerging needs together.
This is a whole new industry; there are no workplace
standards or certifications for AR yet. It’s up to chief information
officers to make sure the technology they’re implementing has the proper
vetting. Many Fortune 500 companies are already blazing this trail with
the support of AR technology providers who have also made security a
The important thing to remember is that today’s entry-level
AR solutions won’t necessarily be what your business needs tomorrow.
There will come a day when the cost of AR-specific hardware comes into a
range where the benefits of upgrading outweigh the cost.
To future-proof your AR integration, be sure to choose a
development partner who can create content for you that someone can
adapt to any platform — both the preferred ones of today as well as
those of the future.
Keep it simple, scalable
No single member of your team is going to be an expert on
everything. By utilizing tools that allow anyone to be a creator, you’ll
be able to refine, implement, and deploy best practices as processes
change and new elements are introduced. If a single change in your
process requires an invoice and a timeline to your AR partner, it’s time
to think about switching to a content-first strategy.
Understand workforce perception
There is a growing concern among today’s workforce that new
technologies are going to lead to unfathomable job loss. “If AR can
lead to a 30 percent improvement in job efficiency,” they may ask, “will
it lead to a 30 percent reduction in staff?”
For the adoption of AR to be successful, it’s imperative that you breach the workplace culture barrier to communicate the value that AR brings to the business and the team. Efficiency doesn’t inherently mean fewer workers; it can also mean fewer mistakes. Everybody benefits from a better and safer job.
Kevin Carbotte from Tom’s Hardware released an article this week on how Remote AR now supports ARCore. Here are some highlights:
Scope AR continues to improve the Remote AR augmented reality technical assistance platform. The company today announced that it adopted Google ARCore 1.0 to extend the capabilities of Remote AR to a much wider range of devices, which means enterprise customers can now use Scope AR’s advanced tech support tools without deploying specialized hardware.
Scope AR’s Remote AR application is a handy tool for live, on-site
technical assistance. With a connected device such as a tablet,
smartphone, smartglasses, or AR headset, service technicians can start a
live video chat with an off-site expert who can then guide them through
unfamiliar procedures or troubleshoot problems. Remote experts can also
draw and add 3D content in real-time to give technicians more context
to make educated repairs.
Remote AR is now almost completely platform agnostic. The software runs on Android and iOS devices, still supports Tango devices, and runs on Windows Surface devices. Scope AR also introduced support for Microsoft HoloLens and ODG’s R7 Smartglasses.
Montgomerie said he is also keeping a close eye on Magic Leap, but he
doesn’t expect enterprise customers to adopt the Magic Leap One headset.
The ARCore-enabled version of Remote AR is available today, and all existing license holders should have access automatically.
Kyt Dotson from SiliconANGLE released an article this week on how Remote AR now supports ARCore. Here are some highlights:
Enterprise-class augmented reality company Scope AR today announced
the integration of Google Inc.’s ARCore into its remote support video
calling application Remote AR. This integration of ARCore extends Remote
AR capabilities on newer Android devices and follows the integration of
Apple Inc.’s ARKit for greater iOS device support.
Scope AR worked hand-in-hand with Google to build Remote AR app so
that it will be compatible with all ARCore-enabled devices, which
includes over 100 million Android smartphones.
The Remote AR app allows a remote helper to assist someone else in
the field who has a mobile device with a camera and a screen. Normally
this will be a smartphone the user probably already has. The onsite
technician can point the device at what needs to be discussed and the
app allows the support expert to draw on the screen while speaking in
order to provide animations and graphics that will appear to be attached
to objects in the world.
This is an empowering effect of augmented reality for connecting
support and field workers. Someone in the field essentially can give a
“window” into a remote workspace, the remote car garage, that gives the
support expert a much better idea of what is being looked at and also
allows more accurate communication.
Scope AR announced this week that ARCore (an Android software
development kit available for bringing a whole new level of AR
capability to supported devices) will be supported by Remote AR.
The company worked in collaboration with Google to build its Remote AR application for all ARCore-compatible devices, which includes over 100 million Android smartphones. With newly added support for ARCore, Remote AR is one of the most platform agnostic AR tools on the market available for use on Android, iOS and Windows devices simultaneously, as well as select smartglasses and wearables, allowing organizations to easily experience the benefits of AR by using their device of choice.
By using one of the many ARCore – supported devices, Remote AR users can immediately take advantage of the sophisticated new capabilities the platform enables including enhanced motion tracking, environmental understanding and light estimation. For example, during a live support video call within the Remote AR app, users can now annotate and add 3D content to a much larger workspace than previously available on the standard Android platform.
Remote AR delivers the ability to save time and money, as well as improve knowledge transfer and retention by combining AR with live video streaming, voice, 3D animation, screen sharing, whiteboarding and world-locked annotations. Doing so simulates the effectiveness of having an expert on-site guiding a worker step-by-step on what to do.